Image © Katharine Bain

FAQs

General FAQs

  • Te Pae Christchurch Convention Centre
    188 Oxford Terrace, Christchurch Central City, Christchurch

  • There is no carpark located at Te Pae Christchurch. There are however secure parks are located in close proximity to the venue.

    Please refer to map.

  • The venue caters to allergen requirements. Upon registering, please specify your dietary needs in the special dietary requirements box. Additionally, the venue will make every effort to accommodate for non-allergy dietary requirements, though full catering cannot be ensured.

  • Yes, all accommodation requirements are to be booked by the delegates themselves.

  • Smart casual.

  • Yes, free wifi is available within the venue.

  • Networking with other conference delegates is available through the conference app which will be open to all registered attendees approximately one week prior to the start of the conference. From the app you will have access to a list of registered attendees who have opted into the networking platform. The delegate list is searchable by a number of different criteria.

Registration FAQs

  • Attendance to all plenary and concurrent sessions, daily catering (morning tea, lunch and afternoon tea), admission to exhibition, welcome function and conference dinner. Additional tickets to the social functions may be purchased during registration.

  • You can pay by credit card (MasterCard or Visa), or invoice. If paying by invoice, the payment terms are strictly on the 20th of the month.

    The preferred method of payment is via credit card (Visa or MasterCard), but we are happy to make an exception, with payment by invoice.

    Please note, when paying by invoice, the full payment must be made by the 20th of the month, and no documentation regarding setting up as a payee or supplier will be completed.

    If your organisation does require documentation to be completed, in order to make the payment via invoice. Then it is suggested that the delegate pays online via a credit card and seeks reimbursement from the organisation.

  • Shared registrations are not permitted.

  • Should you need to cancel your registration for any reason, you may reassign your registration to another person. If you are unable to arrange a replacement, a full refund less an service fee of $100.00 will be made providing notification is received by 13 September 2025.

    No refunds will be issued after 13 September 2025.

  • No group discounts are available.

  • Once your registration is complete you will be sent a link to your registration which you can modify and change sessions leading up to the conference. Otherwise, there is a modify your registration link on the registration page, you will require your email address and reference number.

  • Yes, registrations are accepted onsite, however we encourage you to register early to receive valuable conference information, and it allows us to account for accurate numbers in catering.

  • You will receive an email (to the email address you provided) saying you are registered and a link back to your registration details.